VoIP Solutions
Maximise the benefits of VoIP with a smooth migration to a new solution
Leased lines, Broadband and Mobile Data
Competitive corporate mobile solutions
Traditional office hours or 24/7 support
What We do
Why choose Cloud9 Business Services as your communications partner?
Cloud9 Business Services are an independently owned consultancy specialising in telephony, contact centres and collaborative working solutions. With over 20 years experience in the industry our team can help your business get the most out of current and future investments.
- Consultancy based sales approach
- Carefully selected strategic partnerships
- Ongoing support and solution reviews
Our Solutions
We offer tailored solutions to ensure you are online and in touch with your customers no matter where you are
VoIP
Solutions tailored to your business needs
Internet Connectivity
Leased lines, broadband and Mobile data
Contact Centre
Voice and Omnichannel customer contact centre solutions
What We Offer
Need a title here
We provide a consultancy based sales approach meaning that we take time to understand your business' strategic objectives, its challenges, budget and future plans in order to recommend the best solution.
We understand that businesses can no longer rely solely on voice communications; you need good reliable connectivity, a voice solution that can be accessed from any location, collaborative working for staff and the ability to communicate with clients and customers using messaging applications. With our many years contact centres where these features have been more commonly found, we are well placed to advise the wider organisation.
By allowing Cloud9 to supply your communications solutions via our carefully selected strategic partnerships, your business has the additional advantage of a single point of contact for any changes or service related issues.
Our consultancy and training background means that the end user experience is key to any project. We believe user adoption is a key element to any new technology offering documentation, training and ongoing support.
Steve Key – Code Software
Code Software and Cloud9 have been working together for a number of years, providing training and support to our new and existing customers for our suite of reporting and analytics software. Zoe and her team have always been a pleasure to deal with, providing our customers with simple, clear and easy to understand training and tips for all of our software modules. We have never had any issues with availability of the team, the quality of the work they provide and how easy our customers have found the team to deal with. To reiterate however, it’s the quality of the training provided that has consistently exceeded our expectations, both on the day and the follow up communications with the customers. Superb value for money, we are delighted to have Cloud9 on board and will only increase the amount we do with them in the future.
Liz Redway – Redway HR
I want to express my thanks for the excellent training we received from Cloud9 Business Services. I left the session with a far greater understanding of MS Teams, in particular, how it can support remote teams and collaborative working within our business and also externally with our clients. Zoe made the session relevant to my business, was able to show us the system in use and give real life examples of how my team can use MS Teams to promote more efficient and effective working. Productivity will definitely increase as we integrate the system into our business. I have already recommended Cloud9 to my contacts and will continue to do so. Thank you for adding real value to my business.
Tony Murphy – Mental Health Foundation
The delivery of the training was flawless. We also had the opportunity to tweak the content before the training took place, to ensure it fully covered our business needs. Overwhelmingly, the feedback from users was that the courses were positive and the trainer, Claire, was deeply knowledgeable on the various subjects. I could not recommend Cloud9 Business Services more highly.
Andy Leatherland
Having worked with Zoe and Cloud9 over a number of years, I can say with confidence that they are one of the most professional and technically competent consultancy service providers within their service space.
Stephanie Cook
Had the great pleasure of working with Zoe and the team, for user adoption on a large-scale teams deployment with great success. Looking forward to the opportunity to work with her and the Cloud9 team on future projects!
Ensure your business is has a communications strategy in place and getting the most from your communication tools
Ensure your business is has a communications strategy in place and getting the most from your communication tools